Frequently asked questions

FAQs

Get answers to the most common questions from property managers, HOA boards, and commercial clients.
Topics include project timelines, financing options, warranty coverage, and ongoing maintenance.

Our goal is to make the process as transparent and simple as possible.

Choosing a Trusted Roofing Partner – Lemus Construction

Roofing FAQs – Lemus Construction

Exterior Siding FAQs – Lemus Construction

Windows & Doors FAQs – Lemus Construction

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MANNY
4 years ago
Outstanding service and Professionalism!
Response from the owner:Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
G.T. A.
4 years ago
Response from the owner:Hi, G.T. We really appreciate the 5-star rating, and are so glad we could provide you with a great experience!
Kimberly K.
3 years ago
From start to finish it was a great experience working with Lemus. The windows and sliding door look great. José was professional and his team was skilled, and Josie made the process fast and easy.
Response from the owner:Hi, Kimberly. We're delighted to hear that you had a great experience working with Lemus! From start to finish, it's wonderful to know that our team, led by José, provided professional and skilled service. We're glad you're satisfied with the windows and sliding door, and we appreciate your kind words about Josie, who made the process fast and easy for you. Thank you for choosing our services, and we hope to assist you again in the future if needed.
Chappy H.
4 years ago
Excellent roofing compqny
Response from the owner:Hi Chappy, thank you for your feedback! We are proud to have been able to give you a pleasant experience.
Bernie O.
1 year ago
Lemus approach to our GLV Roofing Project has been spot on from daily management to workers endurance in exceptional heat, especially on the roofs when the heat registered at 130 degrees. I can verify that my Copperfield neighbors came to the aid of Ken’s roofers and ground help. We refilled Gatorade, lemonade, watermelon, cookies, zucchini loaf and even had a chance to treat all of the ground crew to warm sandwiches of BBQ and salad. The crew is respectful and considerate and they clean up every evening. This is just my message but I am sure so many other folks feel so much the same way.
Response from the owner:Hi Bernie, thank you so much for your kind words. We’re thrilled to hear that you’re satisfied with our work and management on the GLV Roofing Project. It’s great to know the crew’s hard work and endurance didn’t go unnoticed, especially in those extreme heat conditions. We appreciate the community support from Copperfield neighbors—it truly makes a difference for our team. Thanks again for your thoughtful feedback!
Judith M.
4 years ago
Response from the owner:Hi Judith, we really appreciate you taking the time to share your rating with us. We look forward to serving you again in the future.
Michelle S.
3 years ago
Excellent to work with from start to finish! True craftsmen! Very professional- beautiful job!
Response from the owner:Hi Michelle! Thank you for leaving a review. We are honored and humbled by your kind words and look forward to being your go-to for future construction projects you may have.
Jill G.
4 years ago
I am the manager of a condominium association in Lansdale, Pa. We just finished a 7-year roof and gutter replacement project with Lemus Construction. After bidding this project out and meeting with all the bidders, we knew that Lemus was the contractor. The crews are the hardest working people, very respectful, and experienced. Lemus helped us through this project during COVID, inflation, and unexpected circumstances. The adminstrative team and owners are excellent. They met with the Residents each year with powerpoint presentations and answered all their questions to ease their concerns. We sent surveys out each year, and the results were outstanding. I would highly recommend Lemus for your roofing and gutter replacements. They also did some siding repair for us along the way. I cannot say enough about Lemus. Thank you for making my job easy.
Response from the owner:Hi, Jill. We really appreciate the kind words and are so glad we could provide you with a positive experience!
Peter S.
4 years ago
Response from the owner:Hi, Peter. We really appreciate the 5-star rating, and are so glad we could provide you with a positive experience!
Peter S.
3 years ago
Our Management firm has worked with Lemus on various projects over the last 10 years, ranging from full roof and siding replacements on multi-family Condominiums (consisting of 246, 184, 136, and 76 units) to structural facade renovations, window replacements, roof repairs, and everything in between. Not only have we at RCR Management been extremely satisfied with their work quality and response time, but so have the many unit-owners we represent. This company is built on a strong foundation of respectful and caring people, which starts at the top with Victor and Mario. We highly recommend them for any exterior project you may be considering!
Response from the owner:Peter, Thanks for taking the time to submit a great review! Your feedback means the world to us and we really appreciate your kind words. It's always great to receive recognition and your support is invaluable.
Roxanne K.
2 years ago
The crew did a job to repair water damage. They were very thorough, neat and went above and beyond to make the repair.
Response from the owner:Hi Roxanne, thank you for the kind review! We love hearing that our crew went above and beyond to ensure your comfort and satisfaction. Any business would be proud to receive that kind of feedback, and we're no exception. We truly appreciate you taking the time to share your experience.
Andrew J.
9 months ago
The foreman and workers were efficient and polite. They told us everything they were doing and got it done in a reasonable time. Very good company, would highly recommend them
Response from the owner:Thanks for the support Andrew! We love to hear of our teams excellence and efficiency & glad that we kept the consistent & clear communication. It is important to us that every homeowner knows exactly what is happening during their project, and I am glad our methods kept you well informed. We are grateful for the recommendation and are always here if you need anything in the future.
Joe A.
1 year ago
Response from the owner:Hi Joe, thank you for the 5-star rating! We appreciate you taking the time to support our team—your feedback means a lot.
Mary and J.
4 years ago
Lemus Construction replaced my roof, skylights, and my attic ventilation. They also resided my home. I was so pleased with the quality of their work! They showed up on time, was very clean with all their materials, and the quality of their workmanship was first to none. I will not have anyone else do work on my house. A superb company with excellent workers. And all the work comes with their guaranteed warranty.
Response from the owner:Hi, Mary and John. We appreciate the kind words and are glad we could provide you with a positive experience!
Rob N.
12 months ago
Lemus descended upon our townhome community to replace our long lived roofs. The crew did everything they possibly could to protect gardens, screens, windows, etc. They worked incredibly quickly and efficiently. As part of their charge they repaired areas of damage when they found such, they brought areas around windows and chimneys into spec, and they connected exhaust vents and replaced skylights while making sure the attics vented properly through the gable vents and soffits. We also had very nice 6 inch gutters and downspouts installed. After each section they did the best they could to remove scattered nails both by hand and with strong rolling magnets. You know how you can tell a project went well? When you meet and become friendly with the crew. For instance: Harry R. Caesar Robin Pablo Carlos Christian Jesus Jose Mario... If you're looking at a roof project certainly give Lemus Construction a shot at providing a proposal.
Response from the owner:Rob, thank you for such a thoughtful and detailed review! It was a true pleasure working with your community on this roof replacement project. We’re so glad to hear that the crew’s care and repairs stood out to you. We’ll be sure to pass along your kind words to Harry, Caesar, Robin, Pablo, Carlos, Christian, Jesus, Jose, and Mario—they’ll be thrilled to know their hard work left such a positive impression. Thank you again for trusting Lemus Construction with your roofing, skylight, chimney, and gutter needs. We’re proud to help keep your community protected for years to come!
Rui L.
4 years ago
I have been dealing with Lemus Construction since 2010, Victor and his team have are great and very professional over the years they completed various of my projects commercial and residential, i recommend Lemus to all my family and friends.
Response from the owner:Thank you for taking the time to share your experience. Your loyalty is immeasurable and extremely valued by our team!
Mafer R.
4 years ago
I strongly recommend and encourage anyone looking for siding and deck replacement to contact Lemus Construction. They did a great job with my siding and provided the right price for the quality and service they offer. Their customer service was beyond professional.
Response from the owner:Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Frederman H.
4 years ago
Response from the owner:Thank you for the positive rating, Frederman!
Tracy C.
4 years ago
Lemus is very responsive, dependable, and THE BEST roofing company that we've used at multiple Residential Homeowner Associations and Condo Associations. They also do a beautiful Job with Deck installation AND window installation!
Response from the owner:Thank you, Tracy! Your review means so much to us. It’s been both a privilege and a pleasure working alongside you and your property management team on townhome and condo projects over the years. From roofing to decking and window installations, we’ve valued every opportunity to support your communities. Your recognition of our dependability and responsiveness means a great deal to our entire team. Long-term partnerships like ours are at the heart of what Lemus Construction does best, and we look forward to continuing to protect and enhance your properties for many years to come.
Kyle B.
2 years ago
Absolutely thrilled with the window installation and painting services provided by Lemus Construction! From start to finish, the process was seamless and professional. Mike and his team arrived promptly, worked efficiently, and paid meticulous attention to detail. Our new windows not only look fantastic but have significantly improved energy efficiency. Additionally, the painting job transformed our space, with flawless results that exceeded our expectations. Communication was excellent throughout, and the crew left the site clean and tidy. I highly recommend Lemus Construction for their top-notch craftsmanship and exceptional customer service!
Response from the owner:Kyle! Thanks for taking the time to share your review of our services! Your feedback is invaluable in helping us provide the best service for our clients. We really appreciate you taking the time to help us grow!
Mikhail S.
3 months ago
Update: Lemus Construction came back today and took care of everything. They replaced the wall panel and installed all new window screens of good quality. The team was professional, polite, and completed the work properly. We appreciate that they followed up and resolved the issue. Everything is now in good condition, and we have no further concerns. Thank you for taking care of it. Original review: We had a very disappointing experience with Lemus Constructions during a roof replacement project in our community. It was clear that the workers lacked experience—things were constantly falling, and they caused multiple damages. They broke our deck (which, to their credit, was later repaired), damaged our house wall, and also damaged the front gutter, which now doesn't divert water properly. Additionally, almost all of our window insect screens were torn. When we raised these issues, we were told that they had warned us to remove or protect everything ourselves. Some screens are at a height we simply can't reach, and they aren't easy to remove. In the end, they made it clear that we, the homeowners, are fully responsible, and they bear no accountability. No compensation was offered, and they refused to engage in further conversation. While they were great at selling their services and getting into our community, the actual work seemed to be done by the cheapest, unskilled labor. Everything that could go wrong, did. I strongly advise avoiding this company—if they damage your property, they will not take responsibility, and the quality is awful.
Response from the owner:Thank you for updating your review, Mikhail. We appreciate the opportunity to work through your concerns and glad we were able to bring everything to a positive resolution. Thank you for your patience throughout the process and for recognizing the efforts of the crew. We appreciate your updated feedback and are happy to hear everything is now in good condition. Original Response: Hi Mikhail, thank you for taking the time to share your concerns. We understand this situation has involved a lot of back and forth specific to your home, and we recognize that construction work can feel disruptive to daily life. We’ve been made aware of your concerns, have had several conversations with your community management team, and continue to discuss possible options and next steps regarding the items brought to our attention. As you stated, residents were notified prior to construction, where possible, due to the nature of roofing debris, winds, and vibration during installation. These notices are standard throughout the roofing industry and were provided to help minimize the risk of incidental damage during the project. We will continue communicating with you while reviewing the additional concerns raised against our pre construction documentation, as well as coordinating with your HOA board members and working within the scope and responsibilities outlined through the community’s contracted agreements and hope to come to a satisfying conclusion for an updated review.
Diane S.
3 years ago
Lemus Construction is replacing the roofs and gutters in my community. They have been extremely responsive and I am so very pleased with the work done on my home. Highly recommend them!
Response from the owner:Hi Diane, thank you for sharing your positive experience! We will pass along your kind words to the crew.
Nicole B.
4 years ago
Lemus is a great company to work with from their ownership and administration to service- they have a great team. As a property manager, its crucial to have reliable vendors. My residents always comment about how hard Lemus works and their workmanship shows in the quality of their finished product. I highly recommend Lemus!
Response from the owner:Thank you so much for taking the time to leave us a rating. We feel very fortunate to have the opportunity to work with you!
Martin B.
9 years ago
Response from the owner:Martin, thanks for the rating! We are pleased you had a positive experience.
Tom D.
4 years ago
Lemus replaced the roofing on our three church buildings. Work was done promptly, quickly and completely. We are very satisfied.
Response from the owner:Hi Tom, we appreciate the fantastic review and are overjoyed at the success of this project. If there is anything else we can do for you, please let us know!