Update: Lemus Construction came back today and took care of everything. They replaced the wall panel and installed all new window screens of good quality. The team was professional, polite, and completed the work properly.
We appreciate that they followed up and resolved the issue. Everything is now in good condition, and we have no further concerns. Thank you for taking care of it.
Original review: We had a very disappointing experience with Lemus Constructions during a roof replacement project in our community. It was clear that the workers lacked experience—things were constantly falling, and they caused multiple damages. They broke our deck (which, to their credit, was later repaired), damaged our house wall, and also damaged the front gutter, which now doesn't divert water properly. Additionally, almost all of our window insect screens were torn.
When we raised these issues, we were told that they had warned us to remove or protect everything ourselves. Some screens are at a height we simply can't reach, and they aren't easy to remove. In the end, they made it clear that we, the homeowners, are fully responsible, and they bear no accountability. No compensation was offered, and they refused to engage in further conversation.
While they were great at selling their services and getting into our community, the actual work seemed to be done by the cheapest, unskilled labor. Everything that could go wrong, did. I strongly advise avoiding this company—if they damage your property, they will not take responsibility, and the quality is awful.
Response from the owner:Thank you for updating your review, Mikhail.
We appreciate the opportunity to work through your concerns and glad we were able to bring everything to a positive resolution. Thank you for your patience throughout the process and for recognizing the efforts of the crew. We appreciate your updated feedback and are happy to hear everything is now in good condition.
Original Response: Hi Mikhail, thank you for taking the time to share your concerns. We understand this situation has involved a lot of back and forth specific to your home, and we recognize that construction work can feel disruptive to daily life.
We’ve been made aware of your concerns, have had several conversations with your community management team, and continue to discuss possible options and next steps regarding the items brought to our attention.
As you stated, residents were notified prior to construction, where possible, due to the nature of roofing debris, winds, and vibration during installation. These notices are standard throughout the roofing industry and were provided to help minimize the risk of incidental damage during the project.
We will continue communicating with you while reviewing the additional concerns raised against our pre construction documentation, as well as coordinating with your HOA board members and working within the scope and responsibilities outlined through the community’s contracted agreements and hope to come to a satisfying conclusion for an updated review.
