Trusted Contractor Partnerships for HOAs

Trusted Contractor Partnerships
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Why the Best Community Association Managers build trusted partnerships with contractors

Strong contractor relationships reduce administrative burdens, improve communication, minimize project risk, & help communities successfully complete complex exterior renovation projects with confidence.

Community Association Managers balance a lot of different priorities. They oversee reserve studies and budgets, coordinate with vendors, support HOA boards, and inform residents at every stage of construction. Exterior renovations, encompassing roofing, siding, decking, windows, and structural changes, add layers of complexity that demand careful planning, clear communication, and dependable execution.

The right contractor becomes far more than a construction company. They become a trusted extension of the management team, helping reduce administrative burdens while creating a smoother experience for board members, residents, consultants, and property managers alike. From long-term planning and permit coordination to resident communications, project management, and ongoing updates, Lemus Construction works behind the scenes to simplify even the most complex exterior renovation projects. This article examines how robust contractor partnerships enhance project outcomes, enabling Community Association Managers to concentrate on the core responsibilities of serving their communities and community members.

Trusted Contractor Partnerships Start with Planning

Deferred maintenance rarely becomes less expensive over time. In fact, many of the most costly capital improvement projects begin as relatively minor issues that went unnoticed or were postponed because they didn’t appear urgent at the time. A roof nearing the end of its service life, deteriorating commercial siding, damaged decks, failing flashing, clogged drainage systems, or small areas of moisture intrusion may not immediately impact residents. However, left unaddressed, these conditions can quickly evolve into structural deterioration, interior water damage, insurance claims, emergency repairs, and unexpected expenses that place unnecessary strain on both the association and its reserve budget.
 
For Community Association Managers, identifying these concerns early is one of the most valuable ways to protect the long-term health of a property. Rather than waiting for failures to dictate the construction schedule, proactive planning allows boards to make informed financial decisions, properly allocate reserve funds, and schedule projects around the needs of residents instead of emergencies. This is where Lemus Construction becomes more than an exterior contractor; we become a long-term planning partner. Our team works with property managers, HOA boards, reserve specialists, and consulting engineers to evaluate the overall condition of each community’s external building envelope. By documenting existing conditions and identifying areas that require immediate attention versus those that can be planned over several budget cycles, we help associations build practical, data-driven strategies for future improvements.
 
Every community has different priorities, budgets, and timelines. Some properties may require a complete commercial roofing replacement, while others benefit from phased siding replacement, deck reconstruction, or targeted preventative maintenance designed to extend the service life of existing building components. Our evaluations help determine the remaining life expectancy of roofing systems, identify structural concerns before they become safety hazards, assess outer finishes, and provide realistic recommendations that align with both reserve studies and long-term financial planning.
 
For larger condominium and homeowner associations, completing every improvement at once is rarely practical. That’s why we frequently assist communities with multi-year capital improvement planning and multi-phase construction strategies that allow boards to prioritize the most critical buildings first while developing a predictable roadmap for future phases. This approach not only helps spread costs over multiple budget years but also minimizes disruption for residents and provides greater flexibility as reserve funding becomes available. Our planning process also supports more accurate budget forecasting, allowing Community Association Managers to present boards with documented recommendations, estimated project timelines, and realistic cost expectations well before construction begins. Instead of reacting to emergency failures, associations gain the confidence to make informed decisions based on documented inspections, expected material life cycles, and professional recommendations that protect both the community’s investment and its residents.
 
Simply put, successful exterior renovations begin months, and often years, earlier through careful planning, proactive inspections, and trusted partnerships that help communities stay ahead of costly problems before they occur.

Smoother Workflows: The Power Of Trusted Contractor Alliances

When residents see construction crews arriving on-site, they often assume the project has just begun. In reality, that visible work represents only a fraction of the effort required to deliver a successful capital improvement project. For CAMs, the most demanding phase frequently occurs long before the first truck arrives. Every exterior renovation requires careful planning & coordination behind the scenes. Without a structured process, even a well-funded project can quickly become overwhelming. Delays in permits, incomplete resident notifications, scheduling conflicts, or missed inspections can create frustration for homeowners, increase administrative demands on management teams, and impact the overall project schedule.
 
At Lemus Construction, we believe that successful construction begins with thorough preparation. Our administrative and operations teams work closely with Community Association Managers, HOA boards, consulting engineers, municipalities, and property management companies to ensure every detail is organized before construction begins. By taking ownership of these responsibilities early in the process, we help eliminate uncertainty and reduce the workload placed on management teams. One of the first priorities is navigating the permitting process. Every municipality has its own requirements for building permits, zoning approvals, inspections, and construction documentation. Our team prepares and submits permit applications, communicates directly with local building departments, schedules required inspections, and monitors approvals so projects remain on schedule and in compliance with local regulations. This allows property managers to stay informed without having to spend valuable time coordinating with multiple municipal offices.
 
Preparation also extends to construction logistics. Delivering materials to occupied communities requires detailed planning that balances efficiency with tenant safety and convenience. We carefully coordinate delivery schedules, equipment staging areas, dumpster locations, construction sequencing, and traffic flow so work progresses safely while minimizing disturbance throughout the neighborhood. These details may seem small individually, but together they play a significant role in maintaining an organized and professional jobsite.
 
Resident communication is another area where thoughtful planning makes a measurable difference. Exterior remodeling often requires homeowners to temporarily relocate vehicles, clear personal belongings from decks or patios, adjust daily routines, or accommodate temporary access restrictions. Without advance notice, these situations can lead to confusion and unnecessary frustration. Rather than placing the responsibility solely on the property management office, Lemus Construction develops comprehensive resident communication plans that help keep everyone informed throughout the project. Depending on the community’s preferences, communications may include email notifications, printed notices, project schedules, dedicated project webpages, and onsite updates. Our team also assists residents with parking coordination, access scheduling, family accommodations, and pet safety considerations so they understand exactly what to expect before work begins. Because every community is unique, our communication approach is designed to be flexible. Many multifamily communities include residents from diverse backgrounds who may have different communication preferences or language needs. Our bilingual staff helps bridge those gaps by providing clear communication in both English and Spanish, ensuring more residents receive accurate information and feel confident throughout the construction process. This proactive approach reduces misunderstandings, improves resident satisfaction, and significantly decreases the number of phone calls and emails directed to the management office.
 
By the time construction crews arrive, much of the work has already been completed behind the scenes. Schedules have been finalized, permits have been approved, residents have been notified, logistics have been coordinated, and expectations have been clearly established. This level of preparation allows Community Association Managers to focus on serving their communities while trusting that an experienced exterior renovation contractor is managing the countless moving parts that contribute to a successful project.

Communication That Reduces Questions Instead of Creating Them

One of the most overlooked aspects of a successful capital improvement project has little to do with construction itself. While quality workmanship, proper scheduling, and experienced crews are essential, the true difference between a smooth project and a frustrating one often comes down to one factor: communication.
 
For Community Association Managers, communication is often the most time-consuming responsibility during an exterior renovation. Long before work begins, residents have questions about how construction will affect their daily routines. They want to know when work will start on their building, where to park, whether vehicles need to be moved, if decks or patios must be cleared, how deliveries will be affected, whether contractors need access to certain areas, what happens if weather delays construction, and how long the work will last. These are reasonable questions, but when hundreds of homeowners ask them individually, the volume can quickly overwhelm even the most experienced management team.
 
Without a well-organized communication plan, property managers often find themselves answering the same questions dozens, or even hundreds, of times. Every phone call, email, or office visit requires time that could otherwise be spent managing the community’s broader responsibilities. As projects become larger, involving multiple buildings or several construction phases, those communication demands only continue to grow. At Lemus Construction, we recognize that effective resident communication is every bit as important as the quality of the finished construction. That is why we invest significant time before construction begins to develop a communication strategy that aligns with the specific needs of each community. Rather than expecting Community Association Managers to coordinate every announcement & answer every resident concern, our team becomes an extension of the management office by helping deliver consistent, timely, and accurate information throughout the entire project.
 
Communication begins well before the first materials arrive on-site. Residents receive advance notice explaining what work will be performed, when their building is scheduled, what preparations should be made before construction begins, and what they can expect throughout the project. By providing this information early, residents have time to plan around temporary inconveniences instead of reacting to unexpected disruptions.
 
Throughout construction, we continue providing updates through multiple communication channels that best fit the association’s preferences. Depending on the size & complexity of the project, this may include email announcements, printed notices placed at each residence, community mailings, project schedules, dedicated project webpages, onsite signage, informational meetings, board presentations, frequently asked questions, & direct communication from our project management team. Every communication is designed to answer questions before they become problems.
 
One of the most valuable resources we provide is a dedicated online project page developed specifically for each community. Rather than searching through emails or contacting the management office for updates, residents have access to a centralized location containing current schedules, construction progress, important notices, frequently asked questions, project photographs, videos, weather updates, & other information relevant to their community. This single resource significantly reduces confusion while providing homeowners with confidence that they always have access to the latest project information. Our commitment to communication also extends beyond written updates. We regularly attend HOA board meetings, community information sessions, and resident presentations where homeowners have the opportunity to ask questions directly. These meetings allow concerns to be addressed openly while helping boards demonstrate transparency throughout the planning & construction process. Residents appreciate hearing directly from the contractor responsible for the work, & board members gain confidence knowing technical questions can be answered clearly and professionally.
 
Because many of the communities we serve include diverse populations, communication must also be accessible. Lemus Construction maintains bilingual staff members who communicate fluently in both English and Spanish, allowing us to provide important project information to more residents while helping eliminate misunderstandings caused by language barriers. This additional level of support creates a more inclusive experience for the entire community & further reduces the communication burden placed on the property management team. Our project managers also remain highly visible throughout construction. Rather than limiting communication to scheduled emails or notices, residents have access to knowledgeable onsite representatives who can answer questions as work progresses. This face-to-face interaction often resolves concerns immediately, preventing small questions from turning into larger frustrations or unnecessary complaints directed toward the management office.
 
Ultimately, successful exterior renovation projects are built on trust, & trust begins with communication. When residents know what to expect, understand why work is being performed, and receive regular updates throughout the process, they become more patient, more cooperative, and more confident in the decisions made by their HOA board & Community Association Manager. Instead of spending valuable time responding to repetitive questions, management teams can focus on serving their communities while Lemus Construction handles one of the most challenging aspects of any major renovation, keeping everyone informed every step of the way.

Dedicated Project Management That Keeps Projects Moving

A successful capital improvement project is built on more than quality craftsmanship. It requires planning, accountability, and consistent leadership from the moment a project is approved until the final walkthrough is complete.

For Community Association Managers, coordinating an exterior renovation means managing dozens of moving parts at once. Construction schedules, resident concerns, municipal inspections, material deliveries, weather delays, and unforeseen building conditions all have the potential to disrupt progress if they are not managed proactively. The challenge isn’t simply keeping construction on schedule. It’s ensuring every stakeholder receives the right information at the right time while minimizing disruption throughout the community.

That responsibility shouldn’t fall entirely on the property manager. At Lemus Construction, every project is assigned a dedicated Project Manager who oversees each phase of construction and serves as a single point of accountability. Instead of multiple subcontractors or vendors communicating independently, our team coordinates scheduling, inspections, deliveries, quality control, and field operations through one organized process.

Just as important, we focus on identifying potential issues before they impact the project. Whether it’s adjusting schedules around weather, coordinating inspections in advance, resolving site logistics, or addressing hidden conditions discovered during construction, our goal is to solve problems early instead of reacting after delays occur. This proactive approach allows Community Association Managers and HOA Boards to stay informed without becoming involved in the day-to-day coordination of the project. Regular progress reports, documented milestones, jobsite photography, and video updates provide clear visibility into construction while allowing managers to confidently answer resident questions with accurate information.

By keeping projects organized, maintaining consistent communication, and resolving challenges before they escalate, our project management team helps ensure construction progresses efficiently while reducing unnecessary stress for everyone involved.

Helping HOA Boards Make Confident Decisions

Every HOA Board is responsible for making decisions that affect property values, reserve funding, and the long-term condition of the community. Yet most board members are volunteers, not construction professionals. They rely on trusted partners to provide honest recommendations, explain available options, and help them understand the long-term impact of each decision. 

At Lemus Construction, we view every board meeting as an opportunity to educate rather than sell. Our role is to simplify complex construction topics by presenting clear findings, documenting existing conditions, and explaining recommendations in language that is easy to understand. Rather than overwhelming boards with technical terminology, we focus on helping members understand why a recommendation is being made, what alternatives exist, and how each option affects future maintenance costs, warranties, reserve funding, and the overall life expectancy of the building.

This collaborative approach becomes especially valuable during larger capital improvement projects. Whether planning a commercial roofing replacement, commercial siding renovation, or deck replacement project, we help boards evaluate repair versus replacement, prioritize buildings based on condition, and develop multi-phase construction strategies that align with reserve studies and available budgets. Transparency remains central throughout the process. We attend board meetings, participate in community presentations, answer homeowner questions, and provide supporting documentation that gives both board members and Community Association Managers confidence in the decisions being made.

When boards receive clear information before construction begins, projects move forward with fewer surprises, greater resident support, and stronger alignment between the association, management team, and contractor. Ultimately, the best contractor relationships are built on trust, not transactions. By helping boards make informed decisions before work begins, Lemus Construction reduces uncertainty, strengthens communication, and creates a foundation for successful exterior renovation projects that benefit the entire community.

Reducing Risk Through Professional Project Execution

Every exterior renovation project carries a level of responsibility that extends far beyond replacing a roof, installing new commercial siding, or reconstructing a deck. For Community Association Managers and HOA Boards, every project also represents a responsibility to protect residents, preserve property values, and minimize liability throughout the construction process.

The most successful projects are not simply measured by their finished appearance. They are measured by how well risks are anticipated, managed, and documented from beginning to end.

At Lemus Construction, risk management begins long before construction starts. During the planning phase, our team reviews municipal requirements, confirms permitting needs, develops project-specific safety plans, and coordinates with local building departments to ensure every aspect of the project is positioned for success before crews arrive onsite. Addressing these requirements early helps eliminate avoidable delays while keeping projects on schedule.

Safety is another critical component of professional project execution. Our crews operate under OSHA-compliant safety standards, following established procedures that protect both workers and residents throughout active construction. Because many of the communities we serve remain fully occupied during capital improvement projects, maintaining safe pedestrian access, controlling work zones, and minimizing hazards become daily priorities that require continuous oversight.

Quality control is equally important. Every project undergoes ongoing inspections throughout construction rather than relying solely on a final walkthrough. This proactive approach allows our team to identify and correct concerns immediately, ensuring installation methods meet manufacturer specifications, applicable building codes, and industry best practices before work progresses to the next phase. By addressing details as they occur, we reduce the likelihood of future warranty issues while delivering a higher-quality finished product.

Documentation also plays an essential role in protecting the association’s investment. Throughout construction, we maintain organized project records that include inspection reports, photographs, permit documentation, manufacturer warranty information, and other supporting records that provide transparency from start to finish. Should questions arise months or even years after project completion, the association has a documented history of the work performed and the standards followed during installation.

For Community Association Managers, this proactive approach reduces uncertainty and provides confidence that every aspect of the project is being managed responsibly. Rather than responding to avoidable issues after construction has begun, our team works to identify potential challenges early, maintain compliance throughout the project, and deliver an exterior renovation that protects both the community and its long-term investment.

Building Long-Term Partnerships That Support Your Community

For most Community Associations, exterior improvements are never a one-time investment. Roofing systems eventually reach the end of their service life. Commercial siding requires replacement or restoration. Decks weather over time, windows become less efficient, and ongoing preventative maintenance is necessary to preserve the condition of every building within the community.

Because these needs continue throughout the life of a property, selecting the right contractor should never be based solely on the next project. It should be based on choosing a partner who understands the community’s long-term goals and is committed to helping achieve them over many years.

At Lemus Construction, we believe the strongest relationships are built through consistency, accountability, and trust. Every project provides an opportunity to learn more about the community, its buildings, its reserve planning objectives, and the priorities of both the Community Association Manager and the HOA Board. That knowledge allows us to provide more meaningful recommendations as future projects are planned.

Rather than approaching every project as an isolated bid opportunity, we focus on helping communities develop long-term strategies for maintaining their building exteriors. Through routine inspections, condition assessments, reserve planning support, and capital improvement planning, we help associations prioritize future investments based on documented building conditions instead of reacting to unexpected failures.

This long-term perspective creates measurable benefits for both management teams and residents. Future budgets become more predictable. Construction schedules become easier to plan. Boards gain a clearer understanding of upcoming maintenance needs, and residents experience fewer emergency repairs that disrupt daily life.

Over time, the contractor relationship becomes less about individual projects and more about providing dependable guidance whenever the community needs it. That continuity leads to better planning, stronger communication, and more confident decision-making, all while reducing the administrative workload placed on the management team.

Creating a Better Experience for Every Resident

Every construction project introduces temporary disruption. The goal is not to eliminate every inconvenience because that simply is not realistic. The goal is to manage the experience so effectively that residents always understand what is happening, why it is happening, and what they can expect next.

A positive resident experience begins with preparation. Before construction starts, homeowners receive clear information about project schedules, parking adjustments, building access, deck and patio preparation, and any temporary changes that may affect their daily routines. Setting these expectations early helps eliminate uncertainty while allowing residents to prepare in advance rather than react to unexpected changes.

Once construction begins, our commitment to communication continues. Dedicated project webpages, regular progress updates, onsite project management, and timely notifications help residents stay informed throughout every phase of the project. Instead of searching for answers or contacting the management office for routine updates, homeowners have access to reliable information whenever they need it.

Our field teams also recognize that professionalism extends beyond the quality of the finished work. Maintaining organized jobsites, protecting landscaping where possible, managing material storage responsibly, and performing daily cleanup all contribute to a safer, more respectful construction environment. These details demonstrate consideration for the people who continue living in the community while improvements are underway.

By creating a more organized and predictable construction experience, Lemus Construction helps reduce resident frustration, supports the efforts of Community Association Managers, and allows HOA Boards to move forward with confidence. When residents feel informed and respected throughout the process, they are more likely to appreciate both the investment being made and the long-term value those improvements bring to their community.

More Than a Contractor, A Long-Term Partner

The most successful capital improvement projects begin with careful planning, but they succeed because of the relationships built throughout the process. Community Association Managers need more than a contractor who can complete the work. They need a partner who communicates proactively, solves problems before they escalate, supports board decisions with clear information, and understands the unique challenges of managing occupied communities.

That philosophy has shaped the way Lemus Construction approaches every project. From the earliest planning discussions through final project completion, our focus remains the same: simplify complex processes, reduce administrative burdens, improve communication, and deliver exterior renovation services that protect both the community and its long-term investment.

Whether supporting commercial roofing, commercial siding, deck replacement, or comprehensive capital improvement projects, our role extends well beyond construction. We become an extension of the management team, providing the planning, communication, documentation, and professional guidance that allow projects to move forward with confidence.

When Community Association Managers, HOA Boards, residents, consultants, and contractors all work toward the same objective, projects become more efficient, communication becomes more effective, and communities receive lasting improvements that preserve property values for years to come. That is the difference a trusted partnership can make.

Building Stronger Communities Starts with Stronger Partnerships

Managing a community is about much more than maintaining buildings. It is about protecting investments, supporting residents, planning responsibly, and making decisions that strengthen the community for years to come. Every Community Association Manager and HOA Board faces the challenge of balancing immediate needs with long-term goals, often while coordinating multiple stakeholders, tight budgets, and complex construction projects.

The right contractor should make that responsibility easier, not more difficult.

At Lemus Construction, we believe successful capital improvement projects begin with proactive planning, transparent communication, and a commitment to serving as a trusted extension of your management team. From reserve planning, commercial roofing, commercial siding, and deck replacement, to resident communication, project management, permitting, and quality assurance, our team is dedicated to helping communities navigate every phase of an exterior renovation with confidence.

Our goal is not simply to complete a project. It is to build lasting relationships that help Community Association Managers reduce administrative burdens, empower HOA Boards to make informed decisions, and provide residents with a construction experience that is organized, respectful, and professionally managed from start to finish.

If your community is beginning to plan its next capital improvement project, updating its reserve study, or evaluating the condition of its building exteriors, we invite you to start the conversation with our Business Development team. Together, we can review your community’s needs, discuss long-term planning strategies, and identify practical solutions that align with your goals, timeline, and budget.

Contact Lemus Construction today to schedule a consultation and discover how a trusted partnership can simplify your next exterior renovation project while protecting your community’s investment for years to come.

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Nick G.
4 years ago
Our continued experiences with the Lemus Construction team have been fantastic. We continue to use them on all of our exterior building envelope projects. Quality work with good communication every time!
Response from the owner:Hi, Nick. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Greivin F.
7 years ago
Response from the owner:Thank you for your rating Greivin!
Bryan B.
6 years ago
Response from the owner:Hi Bryan, thank you for your feedback! We are glad you enjoyed your experience with us.
Peter S.
3 years ago
Our Management firm has worked with Lemus on various projects over the last 10 years, ranging from full roof and siding replacements on multi-family Condominiums (consisting of 246, 184, 136, and 76 units) to structural facade renovations, window replacements, roof repairs, and everything in between. Not only have we at RCR Management been extremely satisfied with their work quality and response time, but so have the many unit-owners we represent. This company is built on a strong foundation of respectful and caring people, which starts at the top with Victor and Mario. We highly recommend them for any exterior project you may be considering!
Response from the owner:Peter, Thanks for taking the time to submit a great review! Your feedback means the world to us and we really appreciate your kind words. It's always great to receive recognition and your support is invaluable.
Gamboa C.
2 years ago
Response from the owner:Hi Gamboa, Thank you for your 5 star review! We’re so proud of what we do, and it’s amazing to know that our hard work was noticed and valued. We can't express our gratitude enough.
Roxanne
4 years ago
This is the 3rd time we have worked with Lemus for a new roof. Very happy with their work. Professional and efficient. We found a couple of things that needed to be tweaked, and they did not hesitate to take care of them ASAP. I highly recommend them.
Response from the owner:Thank you so much for your continued loyalty Roxanne! We are always at your service.
Martha A.
9 years ago
Response from the owner:Hi Martha! Thank you for your rating, feel free to reach out if you need anything else.
Esperanza M.
4 years ago
I replaced all my windows, and they did an excellent job. Super, dependable family-owned company. I highly recommend Lemus Construction. The estimate was done by the owner and he stayed right on target. They crew is very skilled. They were efficient, responsive and easy to communicate with. Our windows look amazing! It feels like we are in a brand-new house. Thank you Lemus.
Response from the owner:Hi, Esperanza. We are thrilled that you had a positive experience with us! Thank you so much for the kind words.
Alex K.
4 years ago
Absolutely the best in the business!! I’m amazed by the quality of workmanship and how professional everyone has been from start to end with my home project. Thank you Mr. Lemus for such a wonderful job done. I’m a customer for life!!!
Response from the owner:Hi, Alex. Your feedback is highly appreciated. Thank you so much for the review and we look forward to more home projects with you in the future!
Pamela T.
4 years ago
Lemus Construction is top notch. Their integrity, dedication, hard work and attention to detail shows in all their completed projects. They are always friendly and reliable which is an added bonus. I can't say enough great things about this company. They take the worry out of hiring a contractor.
Response from the owner:Hi Pamela, Thank you so much for this 5-star review. We really appreciate you being a loyal collaborator and helping to share the word about us. We’re here for you anytime.
Mikhail S.
4 months ago
Update: Lemus Construction came back today and took care of everything. They replaced the wall panel and installed all new window screens of good quality. The team was professional, polite, and completed the work properly. We appreciate that they followed up and resolved the issue. Everything is now in good condition, and we have no further concerns. Thank you for taking care of it. Original review: We had a very disappointing experience with Lemus Constructions during a roof replacement project in our community. It was clear that the workers lacked experience—things were constantly falling, and they caused multiple damages. They broke our deck (which, to their credit, was later repaired), damaged our house wall, and also damaged the front gutter, which now doesn't divert water properly. Additionally, almost all of our window insect screens were torn. When we raised these issues, we were told that they had warned us to remove or protect everything ourselves. Some screens are at a height we simply can't reach, and they aren't easy to remove. In the end, they made it clear that we, the homeowners, are fully responsible, and they bear no accountability. No compensation was offered, and they refused to engage in further conversation. While they were great at selling their services and getting into our community, the actual work seemed to be done by the cheapest, unskilled labor. Everything that could go wrong, did. I strongly advise avoiding this company—if they damage your property, they will not take responsibility, and the quality is awful.
Response from the owner:Thank you for updating your review, Mikhail. We appreciate the opportunity to work through your concerns and glad we were able to bring everything to a positive resolution. Thank you for your patience throughout the process and for recognizing the efforts of the crew. We appreciate your updated feedback and are happy to hear everything is now in good condition. Original Response: Hi Mikhail, thank you for taking the time to share your concerns. We understand this situation has involved a lot of back and forth specific to your home, and we recognize that construction work can feel disruptive to daily life. We’ve been made aware of your concerns, have had several conversations with your community management team, and continue to discuss possible options and next steps regarding the items brought to our attention. As you stated, residents were notified prior to construction, where possible, due to the nature of roofing debris, winds, and vibration during installation. These notices are standard throughout the roofing industry and were provided to help minimize the risk of incidental damage during the project. We will continue communicating with you while reviewing the additional concerns raised against our pre construction documentation, as well as coordinating with your HOA board members and working within the scope and responsibilities outlined through the community’s contracted agreements and hope to come to a satisfying conclusion for an updated review.
Scott P.
9 years ago
Response from the owner:Hi Scott, thank you for the rating! Please feel free to call our office if you need anything in the future.
craig P.
5 months ago
The best in the business. The projects with Lemus are always on time and on budget and with minimal disruption for our residents. Highly recommend these professionals!
Response from the owner:Appreciate the feedback Craig. We value our partnership & look forward to more successful work together for many years to come.
Al R.
4 years ago
Lemus construction did an amazing job on our home. The project included a new roof, new sky lights, new siding, new trim, and a new composite deck. This was an extensive project, yet all of the work was completed within the timelines and budget as quoted. The crews were friendly and courteous and left the worksite tidy after each workday. A very competent foreman was on site directing the work each day. We can't say enough about how happy and satisfied we are with Lemus Construction and their beautiful restoration of our home!
Response from the owner:Hi Mr.Rauch, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Alex R.
10 months ago
Acabo de remodelar mi casa hicieron un gran trabajo
Response from the owner:Gracias, Alex. Nos alegra saber que quedó satisfecho con el trabajo de remodelación. Fue un placer trabajar en su hogar y agradecemos la confianza que depositó en nuestro equipo.
Judith M.
4 years ago
Response from the owner:Hi Judith, we really appreciate you taking the time to share your rating with us. We look forward to serving you again in the future.
Lisa S.
1 year ago
I can’t say enough good things about Chris, JJ and the contractors who replaced my roof. Chris showed up at 7am to accommodate my work schedule, had a quote to me within a couple of hours and answered any and all questions. JJ was amazing at sharing the progress and issues that were found, took care of remediating everything and finished timely. The area was clean of debris. He pulled the permits for me, worked with my HOA and was available for any question
Response from the owner:We can’t thank you enough for this wonderful review. Chris and JJ always go above and beyond to make sure our homeowners feel supported throughout the entire roofing process. It’s great to hear everything from scheduling to cleanup was handled to your satisfaction and we'll be sure to pass along your good graces to the team. Thanks for choosing Lemus!
Bruce E.
8 months ago
The Lemus crew was quick and efficient. They protected the house and surrounding landscaping while removing the old roof. They repaired the rotting wood and finished off the project making the roof look better than it did when new. They installed a more efficient ridge vent as well as improved soffit vents to address to old roof's insufficient ventilation and moisture issues. None of the other roofing companies that quoted the job offered these solutions, even though they were aware of our moisture problem. I was impressed with the Lemus team's knowledge of roofs and the products available to address ventilation/moisture issues. Our attic no longer has that stale, musty smell from accumulated moisture, plus the roof looks great.
Response from the owner:Thanks for the support & letting us work on your home Bruce! It was our honor and we appreciate you for taking the time to share such a detailed review. We're glad the team was able to address the ventilation and moisture concerns & it means a lot to hear that the results are already making a difference. We truly value your trust with Lemus Construction & don't hesitate to reach out for any concerns or future projects. Best, The Lemus Team
Anne M.
7 months ago
The merchants were very knowledgeable, explaining everything from the construction of the windows themselves to the installation process. The workman was knowledgeable, efficient and meticulous. He was polite and easy to work with. The installation was seamless from start to finish. One of the supervisores came out to check his work. I will definitely hire them again and refer them to others.
Response from the owner:Thanks for sharing Anne! We’re glad the whole process was smooth & we strive to deliver the utmost care & attention to all our work so everyone can be just as satisfied as you. Thanks again for the trust and for recommending us. We’d be happy to help anytime.
Karen L.
9 months ago
We recently purchased a new home in Voorhees NJ we had Lemus construction do our new roof all new windows and front door and sliding door . We cannot state how pleased we are with our entire job . Extremely pleased with clear communication , timelines as stated beautiful work by the crew as well as very caring & polite workers . An A plus job all around . Thank you Lemus construction it was a pleasure to have you get us started in our new home . Sincere thanks Tom & Karen Leusner
Response from the owner:Thanks for taking the time to share such a thoughtful review Tom and Karen! We truly appreciate your trust in our team and happy to have played a part in building your new home in this exciting new chapter fornyou both. It was a pleasure working with you, and we wish you many great years ahead in your new home!
G.T. A.
4 years ago
Response from the owner:Hi, G.T. We really appreciate the 5-star rating, and are so glad we could provide you with a great experience!
John M.
7 months ago
Superb craftsmanship! Adherence to our established budget and excellent communication throughout.
Response from the owner:Thanks John for taking the time to share your experience and the kind words, it means a lot to our entire team. We take pride in delivering quality craftsmanship and maintaining clear, consistent communication from start to finish. Thanks for the opportunity to work with you & please don't hesitate to reach out for any other goals.
Many M.
3 years ago
Great contractor! They strive for customer service and quality work!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear our team’s focus on customer service and quality made a difference. It was a pleasure working with you, and we truly appreciate your support!
Chris G.
10 years ago
Response from the owner:Thank you for your rating! We appreciate the support.
Mafer R.
4 years ago
I strongly recommend and encourage anyone looking for siding and deck replacement to contact Lemus Construction. They did a great job with my siding and provided the right price for the quality and service they offer. Their customer service was beyond professional.
Response from the owner:Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.