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The Villas at Five Ponds Roof Replacement: Protecting 280 Homes Through Careful Planning, Steady Communication, and Community-Wide Coordination

Project Timeline: March 2025 – November 2025

Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania
Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania
Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania

Replacing one residential roof requires planning. Replacing roofs throughout a 280-home active-adult community is something else entirely. The work spreads across streets, shared driveways, occupied homes, landscaped grounds, resident entrances, parked vehicles, and daily routines that do not disappear simply because construction has begun. Materials have to move. Crews need room to work. Residents need clear information. At the end of each day, the community still needs to feel like a neighborhood rather than a roofing yard with mailboxes.

That was the scale facing Lemus Construction at The Villas at Five Ponds in Warminster, Pennsylvania. The community includes 280 carriage homes arranged within approximately 70 residential buildings. Some villas sit beside the rolling grounds of Five Ponds Golf Course. Others extend across Route 132 along Fairway Drive, Villa Drive, Clubhouse Lane, and Five Ponds Drive. The property also includes a large clubhouse, pools, walking paths, recreational amenities, and carefully maintained common grounds.

For residents, this is home. For the association, it is a substantial shared asset with hundreds of roofs that must age, perform, and eventually be replaced under one coordinated plan. Lemus Construction was selected to manage that work through a community-wide roof replacement program completed from March through November 2025.

 

A Two-Year Contractor Selection Process

The project did not begin with a rushed vote or a quick comparison of three numbers at the bottom of three proposals. According to a letter from The Villas at Five Ponds Executive Board, the five-member board spent approximately two years interviewing and evaluating three roofing contractors recommended by the community’s management company. The board selected Lemus Construction after examining more than price alone. Its decision considered:

  • Flexible payment terms without interest
  • References from other communities
  • Positive feedback from those references
  • A professional resident presentation and question-and-answer session
  • An advance study of the community’s roofs
  • Office staffing available to respond to resident concerns
  • The ability to dedicate two full roofing crews
  • GAF contractor credentials
  • Warranty protection
  • Weekly written project updates
  • A commitment to complete the community within one construction year

 

That level of review matters on a project of this size. A roofing contractor is not simply being hired to install shingles. The association is selecting a temporary operating partner who will move through the community for months. The board needed confidence that the company could manage the roof work, resident communication, scheduling, cleanup, warranty documentation, and the inevitable details that surface once construction leaves the conference room and reaches the first building.

 

Studying the Roofs Before Construction

Approximately one year before the planned work, Lemus Construction conducted a study of the community’s roofs to document existing conditions. That preliminary review was performed without charging the association or obligating it to hire Lemus for the eventual project. This gave the board a clearer understanding of the roofing portfolio before construction began. For a large HOA, that type of early assessment can help establish priorities, support reserve planning, and reduce the risk of building a project around assumptions. A large capital improvement project is easier to manage when the association understands what it owns.

Roof age alone does not tell the full story. Different elevations may weather at different rates. Trees, sun exposure, wind patterns, ventilation conditions, past repairs, drainage paths, and construction details can influence how individual roof sections perform. The advance review helped move the conversation away from vague concerns and toward a structured community plan.

 

Organizing Roofing Across a Large Community

The Villas at Five Ponds consists primarily of quad-style carriage homes, with four residences arranged within each building. These homes range from roughly 1,800 to 2,400 square feet and include oversized garages, patios or decks, and larger roof areas than many attached-home communities. That scale meant each building required substantial labor, careful material staging, and reliable ground protection before work could move forward. Project Manager Wilson coordinated several Lemus field teams, while two full roofing crews worked steadily through the property from March through November, weather permitting. Keeping that pace required close coordination among Lemus Construction, The Villas at Five Ponds Executive Board, Continental Property Management, Property Manager Amy Wert, field supervisors, roofing crews, and residents. Rather than turning the entire community into one sprawling construction zone, the project advanced through planned sections. This allowed the team to better control deliveries, demolition, installation, cleanup, parking instructions, and resident communication around each active work area. The objective was simple: keep the project moving without letting the neighborhood feel like chaos wearing a safety vest.

Installing a Coordinated GAF Roofing System

The project records identify Weathered Wood as the selected shingle color and a GAF Golden Pledge warranty as the association’s warranty tier. The Weathered Wood blend provided a neutral, established appearance that worked across the community’s masonry, siding, trim, landscaping, and golf-course setting. The GAF roofing system was installed as part of a coordinated replacement approach intended to improve protection across the affected buildings while maintaining a consistent architectural appearance throughout the association.

Project Details

 

Protecting Homes and Residents During Construction

The association’s board specifically noted the conduct of the roofing crews during the project.

According to the board’s letter, windows and siding were protected while roofing work was underway. The grounds were cleaned and swept for nails daily. Traffic disruption remained limited, and the board reported no significant issues affecting the community. That is not a small footnote.

Roof replacement is demolition conducted directly above occupied homes. Old shingles, nails, underlayment, flashing, packaging, and sections of deteriorated material all have to come down before the finished roof can go up.

On a large community project, cleanup cannot wait until Friday afternoon. Daily site control helps protect residents, visitors, vehicles, pets, landscaping, tires, driveways, patios, and common walkways. It also prevents debris from migrating away from active work zones as wind and community traffic move through the property.

The board described the crews as respectful and accommodating to community members. It also credited the crew leadership and the experience of the roofing workers assigned to the project. That resident-facing performance is part of the finished product. The roof may sit overhead, but the construction experience happens at ground level.

Weekly Updates Kept the Community Informed

Communication continued throughout construction. Lemus Construction provided weekly written updates covering project progress and other relevant issues. Those reports were uploaded to the community website so residents could follow the work. For a project operating over several months, regular updates help reduce confusion and repeated questions.  A reliable update schedule gives the association and property manager a single source of information rather than forcing residents to piece together the project from trucks, ladders, and neighborhood speculation.

Residents need to know:

  • Which buildings are next
  • When vehicles must be moved
  • When materials will arrive
  • What weather may do to the schedule
  • When work has shifted
  • Who to contact with a concern
  • What has already been completed

 

Completing the Commitment Within One Year

The board’s original contractor evaluation placed considerable weight on Lemus Construction’s commitment to complete the work within one construction year. That commitment was met.

The project concluded in November 2025 after roofing crews had worked through the community from March onward. The association’s letter states that all commitments were fulfilled and the job was completed as promised. For a 55+ community with approximately 550 residents, avoiding a second year of broad roofing activity carried real value. It reduced the period of disruption, simplified communication, and allowed the association to move from construction management into warranty administration and long-term roof care.

The job was large. The properties were substantial. The geography crossed Route 132 and wrapped around one of Warminster’s most recognizable recreational areas. The movement stayed steady because the project had enough crews, field supervision, office support, and communication behind it.

Why the Association Chose Lemus Construction

The association’s board highlighted several factors that ultimately shaped its decision and its experience. Taken together, these details tell the real story of the project. The shingles matter. So does everything required to install them without losing control of the community.

  • Proven Community References: Lemus provided references from other recent community projects. The board contacted those communities and reported receiving strong feedback.
  • Resident Education: The company presented the proposed project during a community meeting and remained available for resident questions afterward.
  • Advance Planning: The roof study completed before the project helped the board understand existing conditions before committing to construction.
  • Adequate Staffing: Two roofing crews allowed the work to move through the property within the promised construction window.
  • Office Support: The board valued having an office team available to manage questions and concerns from residents during the work.
  • Warranty Protection: The selected roofing warranties provided long-term manufacturer and workmanship protection for the association’s investment.
  • Consistent Reporting: Weekly written updates gave the board, management team, and residents a predictable view of construction progress. 

 

Maintenance Tips for Residents

Residents can help protect the new roofing system by paying attention to conditions visible from the ground. A resident does not need to diagnose the problem. Early reporting is enough.

  • Report loose shingles, flashing, trim, or roof-edge materials after severe storms.
  • Notify management when gutters overflow or downspouts become disconnected.
  • Do not mount satellite dishes, antennas, decorations, or equipment through the roof.
  • Keep personal contractors from walking on or altering association-maintained roofing.
  • Watch ceilings and upper walls for new staining after major rain events.
  • Keep tree limbs trimmed away from roof surfaces when landscaping responsibility permits.
  • Avoid pressure washing roof shingles.
  • Report heavy moss, algae, animal activity, or debris accumulation.
  • Do not attempt roof repairs from a ladder.

 

Long-Term Recommendations for the Property Manager and Board

Conduct Routine Roof Inspections

Schedule professional inspections at least annually and after major wind, hail, ice, or tree-impact events. For a community of this size, inspection records should identify buildings individually so the association can track developing issues rather than relying on general observations.

Preserve the Warranty

Keep the GAF warranty certificates, contracts, approved material records, inspection photographs, and closeout documents together. Before authorizing alterations, verify whether the work could affect the Golden Pledge warranty.

Control Future Roof Access

HVAC technicians, chimney contractors, satellite installers, pest-control companies, and other vendors may need access near roofing components. Require vendors to document their work and avoid unauthorized penetrations or repairs.

Maintain Gutters and Drainage

Even a well-installed roof can suffer when runoff cannot leave the building. Inspect and clean gutters, downspouts, splash blocks, underground drainage connections, and discharge areas. Look for overflow staining, erosion, ponding, loose fasteners, and winter ice patterns.

Protect Reserve Funding

The new roofing system should not signal the end of reserve planning. It resets the clock. The association should continue allocating funds toward inspections, repairs, related drainage work, eventual accessory replacement, and the next major roofing cycle decades down the road.

 

A Large Project Completed Through Steady Execution

The Villas at Five Ponds presented a serious logistical assignment: hundreds of homes, large roof surfaces, multiple streets, two sides of Route 132, active residents, carefully maintained grounds, and a firm expectation that the work would be completed within one year. Lemus Construction met that commitment.

Two dedicated crews maintained steady progress from March through November. Project Manager Wilson coordinated field movement. Amy Wert and Continental Property Management worked with the association and construction team. Residents received weekly updates. Homes and grounds were protected. Cleanup occurred daily. The board evaluated the project over two years before the first roof was opened. By November 2025, the work was complete. No grand mystery. Just planning, enough people, clear communication, and the discipline to keep moving until the final building was finished.

 

Planning a community-wide roof replacement or another major exterior investment for your HOA, condominium, townhome, or active-adult community? Contact Lemus Construction to discuss your property, project schedule, resident communication needs, and long-term roofing plan.

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DAVE T.
4 years ago
Great company, I highly recommend! Complete roof tear off (2 layers) and replacement on a 2800sf colonial including removal of old solar panels and skylight replacement as well as gutter replacement completed in under 2 days. Extremely professional and knowledgeable crew and management. They are efficient, neat, courteous, and meticulous. The finished product is amazing, price and financing options are great, and the Warranty is the best in the business.
Response from the owner:Hi, Dave. We are thrilled to learn that you had a positive experience with us! Thank you so much for the kind review.
Rui L.
4 years ago
I have been dealing with Lemus Construction since 2010, Victor and his team have are great and very professional over the years they completed various of my projects commercial and residential, i recommend Lemus to all my family and friends.
Response from the owner:Thank you for taking the time to share your experience. Your loyalty is immeasurable and extremely valued by our team!
Chappy H.
5 years ago
Excellent roofing compqny
Response from the owner:Hi Chappy, thank you for your feedback! We are proud to have been able to give you a pleasant experience.
Guerin H.
5 years ago
Servicio profesional
Response from the owner:Hi Guerin, Thank you for your positive feedback! We are at your service.
Henry R.
2 weeks ago
Great company kudos to Annette and chris service is there middle name
Response from the owner:Thanks Henry! Always a pleasure!
Diane S.
4 years ago
Lemus Construction is replacing the roofs and gutters in my community. They have been extremely responsive and I am so very pleased with the work done on my home. Highly recommend them!
Response from the owner:Hi Diane, thank you for sharing your positive experience! We will pass along your kind words to the crew.
Karen L.
11 months ago
We recently purchased a new home in Voorhees NJ we had Lemus construction do our new roof all new windows and front door and sliding door . We cannot state how pleased we are with our entire job . Extremely pleased with clear communication , timelines as stated beautiful work by the crew as well as very caring & polite workers . An A plus job all around . Thank you Lemus construction it was a pleasure to have you get us started in our new home . Sincere thanks Tom & Karen Leusner
Response from the owner:Thanks for taking the time to share such a thoughtful review Tom and Karen! We truly appreciate your trust in our team and happy to have played a part in building your new home in this exciting new chapter fornyou both. It was a pleasure working with you, and we wish you many great years ahead in your new home!
Kyle B.
3 years ago
Absolutely thrilled with the window installation and painting services provided by Lemus Construction! From start to finish, the process was seamless and professional. Mike and his team arrived promptly, worked efficiently, and paid meticulous attention to detail. Our new windows not only look fantastic but have significantly improved energy efficiency. Additionally, the painting job transformed our space, with flawless results that exceeded our expectations. Communication was excellent throughout, and the crew left the site clean and tidy. I highly recommend Lemus Construction for their top-notch craftsmanship and exceptional customer service!
Response from the owner:Kyle! Thanks for taking the time to share your review of our services! Your feedback is invaluable in helping us provide the best service for our clients. We really appreciate you taking the time to help us grow!
Andy M.
9 months ago
I was completely impressed with their professionalism and customer service .
Response from the owner:Thanks, Andy, we truly appreciate your review and love that our customer service team was able to help you to create a professional and positive outcome on your home improvement!
Edwin H.
4 years ago
Response from the owner:Edwin! Thank you for the 5 Star Review!
Martha A.
9 years ago
Response from the owner:Hi Martha! Thank you for your rating, feel free to reach out if you need anything else.
Rosetta K.
4 years ago
Very friendly and helpful customer service. Roofing repair supervisor explained the process and kept me informed with drone pictures. Lemus was on time and completed project earlier than expected. They also left my property in pristine condition. The only indicator they were there was a beautiful new roof and a small Lemus sign. I plan to use Lemus again and recommend them to friends and family. :)
Response from the owner:Hi Rosetta, thank you for taking the time to share your experience with us. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Patrick A.
4 years ago
Where to even start with a company this great. Meeting Jose for an estimate he went theu everything possible with what we were looking at having done and in our budget. Josie helped big time with all the planning and emails back and forth to make everything an easy process and any questions were quickley answered. Then to Daniel and his crew that did a full install of all new plywood and shingles thank you! They were so very polite and made sure everynail n piece of trash was raked out from the gardens. Just top notch work theis whole company does. Thank you everyone at Lemus construction
Response from the owner:Hi Patrick! Thank you for taking the time to leave your kind words and compliments to our team, we will definitely get the message to them. Your positive feedback and satisfaction is extremely valued!
B S.
2 years ago
The crew from Lemus replaced three difficult roof cut out boxes on two of the hottest days of the year. They did an amazing job. This is the third time I have used their company and I can’t rate them highly enough. I’d like to give them six stars!!
Response from the owner:Hello B, Thanks for the awesome review. We appreciate you taking the time to share your experience and leaving such an amazing review. Your kind words mean the world to us!
Eileen G.
4 years ago
I am a member of the board for an adult condo community. It was time to replace the roofs/gutters and trim. A MASSIVE project. We vetted 6 vendors. We interviewed, read proposals, asked questions, etc etc. LEMUS continually impressed us with their professionalism, responsiveness and cooperation. We are halfway through a 2 year project. The residents can't say enough positive things about the management, crew, etc. They are honest and VERY easy to work with. Go LEMUS
Response from the owner:Hi Eileen, we are tremendously grateful for your positive feedback! We hope to continue serving you and appreciate you taking the time to share your rating with us.
Shekeira A.
4 years ago
The job was done efficiently the outcome was beautiful! The crew was respectful and clean. Lemus is a great company to work with.
Response from the owner:Hi, Shekeira. We are delighted that you had a great experience with us. Thank you for taking the time to rate us and leave your kind words!
Martin B.
9 years ago
Response from the owner:Martin, thanks for the rating! We are pleased you had a positive experience.
Gamboa C.
2 years ago
Response from the owner:Hi Gamboa, Thank you for your 5 star review! We’re so proud of what we do, and it’s amazing to know that our hard work was noticed and valued. We can't express our gratitude enough.
Scott P.
9 years ago
Response from the owner:Hi Scott, thank you for the rating! Please feel free to call our office if you need anything in the future.
Craig B.
5 years ago
Good work and service
Response from the owner:Craig, thank you for taking the time to provide your feedback! Let us know if we can ever be of further service to you.
Rob S.
4 years ago
We are very happy with the work Lemus recently did at our house. The siding job looks great and added value to our home.
Response from the owner:Hi Rob, we are incredibly grateful that you took the time out to leave us a positive review. Your satisfaction is what makes all the hard work worth it!
Tom D.
4 years ago
Lemus replaced the roofing on our three church buildings. Work was done promptly, quickly and completely. We are very satisfied.
Response from the owner:Hi Tom, we appreciate the fantastic review and are overjoyed at the success of this project. If there is anything else we can do for you, please let us know!
Mikhail S.
5 months ago
Update: Lemus Construction came back today and took care of everything. They replaced the wall panel and installed all new window screens of good quality. The team was professional, polite, and completed the work properly. We appreciate that they followed up and resolved the issue. Everything is now in good condition, and we have no further concerns. Thank you for taking care of it. Original review: We had a very disappointing experience with Lemus Constructions during a roof replacement project in our community. It was clear that the workers lacked experience—things were constantly falling, and they caused multiple damages. They broke our deck (which, to their credit, was later repaired), damaged our house wall, and also damaged the front gutter, which now doesn't divert water properly. Additionally, almost all of our window insect screens were torn. When we raised these issues, we were told that they had warned us to remove or protect everything ourselves. Some screens are at a height we simply can't reach, and they aren't easy to remove. In the end, they made it clear that we, the homeowners, are fully responsible, and they bear no accountability. No compensation was offered, and they refused to engage in further conversation. While they were great at selling their services and getting into our community, the actual work seemed to be done by the cheapest, unskilled labor. Everything that could go wrong, did. I strongly advise avoiding this company—if they damage your property, they will not take responsibility, and the quality is awful.
Response from the owner:Thank you for updating your review, Mikhail. We appreciate the opportunity to work through your concerns and glad we were able to bring everything to a positive resolution. Thank you for your patience throughout the process and for recognizing the efforts of the crew. We appreciate your updated feedback and are happy to hear everything is now in good condition. Original Response: Hi Mikhail, thank you for taking the time to share your concerns. We understand this situation has involved a lot of back and forth specific to your home, and we recognize that construction work can feel disruptive to daily life. We’ve been made aware of your concerns, have had several conversations with your community management team, and continue to discuss possible options and next steps regarding the items brought to our attention. As you stated, residents were notified prior to construction, where possible, due to the nature of roofing debris, winds, and vibration during installation. These notices are standard throughout the roofing industry and were provided to help minimize the risk of incidental damage during the project. We will continue communicating with you while reviewing the additional concerns raised against our pre construction documentation, as well as coordinating with your HOA board members and working within the scope and responsibilities outlined through the community’s contracted agreements and hope to come to a satisfying conclusion for an updated review.
Roxanne
4 years ago
This is the 3rd time we have worked with Lemus for a new roof. Very happy with their work. Professional and efficient. We found a couple of things that needed to be tweaked, and they did not hesitate to take care of them ASAP. I highly recommend them.
Response from the owner:Thank you so much for your continued loyalty Roxanne! We are always at your service.
Anne M.
9 months ago
The merchants were very knowledgeable, explaining everything from the construction of the windows themselves to the installation process. The workman was knowledgeable, efficient and meticulous. He was polite and easy to work with. The installation was seamless from start to finish. One of the supervisores came out to check his work. I will definitely hire them again and refer them to others.
Response from the owner:Thanks for sharing Anne! We’re glad the whole process was smooth & we strive to deliver the utmost care & attention to all our work so everyone can be just as satisfied as you. Thanks again for the trust and for recommending us. We’d be happy to help anytime.