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The Villas at Five Ponds Roof Replacement: Protecting 280 Homes Through Careful Planning, Steady Communication, and Community-Wide Coordination

Project Timeline: March 2025 – November 2025

Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania
Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania
Community-wide GAF roof replacement at The Villas at Five Ponds in Warminster, Pennsylvania

Replacing one residential roof requires planning. Replacing roofs throughout a 280-home active-adult community is something else entirely. The work spreads across streets, shared driveways, occupied homes, landscaped grounds, resident entrances, parked vehicles, and daily routines that do not disappear simply because construction has begun. Materials have to move. Crews need room to work. Residents need clear information. At the end of each day, the community still needs to feel like a neighborhood rather than a roofing yard with mailboxes.

That was the scale facing Lemus Construction at The Villas at Five Ponds in Warminster, Pennsylvania. The community includes 280 carriage homes arranged within approximately 70 residential buildings. Some villas sit beside the rolling grounds of Five Ponds Golf Course. Others extend across Route 132 along Fairway Drive, Villa Drive, Clubhouse Lane, and Five Ponds Drive. The property also includes a large clubhouse, pools, walking paths, recreational amenities, and carefully maintained common grounds.

For residents, this is home. For the association, it is a substantial shared asset with hundreds of roofs that must age, perform, and eventually be replaced under one coordinated plan. Lemus Construction was selected to manage that work through a community-wide roof replacement program completed from March through November 2025.

 

A Two-Year Contractor Selection Process

The project did not begin with a rushed vote or a quick comparison of three numbers at the bottom of three proposals. According to a letter from The Villas at Five Ponds Executive Board, the five-member board spent approximately two years interviewing and evaluating three roofing contractors recommended by the community’s management company. The board selected Lemus Construction after examining more than price alone. Its decision considered:

  • Flexible payment terms without interest
  • References from other communities
  • Positive feedback from those references
  • A professional resident presentation and question-and-answer session
  • An advance study of the community’s roofs
  • Office staffing available to respond to resident concerns
  • The ability to dedicate two full roofing crews
  • GAF contractor credentials
  • Warranty protection
  • Weekly written project updates
  • A commitment to complete the community within one construction year

 

That level of review matters on a project of this size. A roofing contractor is not simply being hired to install shingles. The association is selecting a temporary operating partner who will move through the community for months. The board needed confidence that the company could manage the roof work, resident communication, scheduling, cleanup, warranty documentation, and the inevitable details that surface once construction leaves the conference room and reaches the first building.

 

Studying the Roofs Before Construction

Approximately one year before the planned work, Lemus Construction conducted a study of the community’s roofs to document existing conditions. That preliminary review was performed without charging the association or obligating it to hire Lemus for the eventual project. This gave the board a clearer understanding of the roofing portfolio before construction began. For a large HOA, that type of early assessment can help establish priorities, support reserve planning, and reduce the risk of building a project around assumptions. A large capital improvement project is easier to manage when the association understands what it owns.

Roof age alone does not tell the full story. Different elevations may weather at different rates. Trees, sun exposure, wind patterns, ventilation conditions, past repairs, drainage paths, and construction details can influence how individual roof sections perform. The advance review helped move the conversation away from vague concerns and toward a structured community plan.

 

Organizing Roofing Across a Large Community

The Villas at Five Ponds consists primarily of quad-style carriage homes, with four residences arranged within each building. These homes range from roughly 1,800 to 2,400 square feet and include oversized garages, patios or decks, and larger roof areas than many attached-home communities. That scale meant each building required substantial labor, careful material staging, and reliable ground protection before work could move forward. Project Manager Wilson coordinated several Lemus field teams, while two full roofing crews worked steadily through the property from March through November, weather permitting. Keeping that pace required close coordination among Lemus Construction, The Villas at Five Ponds Executive Board, Continental Property Management, Property Manager Amy Wert, field supervisors, roofing crews, and residents. Rather than turning the entire community into one sprawling construction zone, the project advanced through planned sections. This allowed the team to better control deliveries, demolition, installation, cleanup, parking instructions, and resident communication around each active work area. The objective was simple: keep the project moving without letting the neighborhood feel like chaos wearing a safety vest.

Installing a Coordinated GAF Roofing System

The project records identify Weathered Wood as the selected shingle color and a GAF Golden Pledge warranty as the association’s warranty tier. The Weathered Wood blend provided a neutral, established appearance that worked across the community’s masonry, siding, trim, landscaping, and golf-course setting. The GAF roofing system was installed as part of a coordinated replacement approach intended to improve protection across the affected buildings while maintaining a consistent architectural appearance throughout the association.

Project Details

 

Protecting Homes and Residents During Construction

The association’s board specifically noted the conduct of the roofing crews during the project.

According to the board’s letter, windows and siding were protected while roofing work was underway. The grounds were cleaned and swept for nails daily. Traffic disruption remained limited, and the board reported no significant issues affecting the community. That is not a small footnote.

Roof replacement is demolition conducted directly above occupied homes. Old shingles, nails, underlayment, flashing, packaging, and sections of deteriorated material all have to come down before the finished roof can go up.

On a large community project, cleanup cannot wait until Friday afternoon. Daily site control helps protect residents, visitors, vehicles, pets, landscaping, tires, driveways, patios, and common walkways. It also prevents debris from migrating away from active work zones as wind and community traffic move through the property.

The board described the crews as respectful and accommodating to community members. It also credited the crew leadership and the experience of the roofing workers assigned to the project. That resident-facing performance is part of the finished product. The roof may sit overhead, but the construction experience happens at ground level.

Weekly Updates Kept the Community Informed

Communication continued throughout construction. Lemus Construction provided weekly written updates covering project progress and other relevant issues. Those reports were uploaded to the community website so residents could follow the work. For a project operating over several months, regular updates help reduce confusion and repeated questions.  A reliable update schedule gives the association and property manager a single source of information rather than forcing residents to piece together the project from trucks, ladders, and neighborhood speculation.

Residents need to know:

  • Which buildings are next
  • When vehicles must be moved
  • When materials will arrive
  • What weather may do to the schedule
  • When work has shifted
  • Who to contact with a concern
  • What has already been completed

 

Completing the Commitment Within One Year

The board’s original contractor evaluation placed considerable weight on Lemus Construction’s commitment to complete the work within one construction year. That commitment was met.

The project concluded in November 2025 after roofing crews had worked through the community from March onward. The association’s letter states that all commitments were fulfilled and the job was completed as promised. For a 55+ community with approximately 550 residents, avoiding a second year of broad roofing activity carried real value. It reduced the period of disruption, simplified communication, and allowed the association to move from construction management into warranty administration and long-term roof care.

The job was large. The properties were substantial. The geography crossed Route 132 and wrapped around one of Warminster’s most recognizable recreational areas. The movement stayed steady because the project had enough crews, field supervision, office support, and communication behind it.

Why the Association Chose Lemus Construction

The association’s board highlighted several factors that ultimately shaped its decision and its experience. Taken together, these details tell the real story of the project. The shingles matter. So does everything required to install them without losing control of the community.

  • Proven Community References: Lemus provided references from other recent community projects. The board contacted those communities and reported receiving strong feedback.
  • Resident Education: The company presented the proposed project during a community meeting and remained available for resident questions afterward.
  • Advance Planning: The roof study completed before the project helped the board understand existing conditions before committing to construction.
  • Adequate Staffing: Two roofing crews allowed the work to move through the property within the promised construction window.
  • Office Support: The board valued having an office team available to manage questions and concerns from residents during the work.
  • Warranty Protection: The selected roofing warranties provided long-term manufacturer and workmanship protection for the association’s investment.
  • Consistent Reporting: Weekly written updates gave the board, management team, and residents a predictable view of construction progress. 

 

Maintenance Tips for Residents

Residents can help protect the new roofing system by paying attention to conditions visible from the ground. A resident does not need to diagnose the problem. Early reporting is enough.

  • Report loose shingles, flashing, trim, or roof-edge materials after severe storms.
  • Notify management when gutters overflow or downspouts become disconnected.
  • Do not mount satellite dishes, antennas, decorations, or equipment through the roof.
  • Keep personal contractors from walking on or altering association-maintained roofing.
  • Watch ceilings and upper walls for new staining after major rain events.
  • Keep tree limbs trimmed away from roof surfaces when landscaping responsibility permits.
  • Avoid pressure washing roof shingles.
  • Report heavy moss, algae, animal activity, or debris accumulation.
  • Do not attempt roof repairs from a ladder.

 

Long-Term Recommendations for the Property Manager and Board

Conduct Routine Roof Inspections

Schedule professional inspections at least annually and after major wind, hail, ice, or tree-impact events. For a community of this size, inspection records should identify buildings individually so the association can track developing issues rather than relying on general observations.

Preserve the Warranty

Keep the GAF warranty certificates, contracts, approved material records, inspection photographs, and closeout documents together. Before authorizing alterations, verify whether the work could affect the Golden Pledge warranty.

Control Future Roof Access

HVAC technicians, chimney contractors, satellite installers, pest-control companies, and other vendors may need access near roofing components. Require vendors to document their work and avoid unauthorized penetrations or repairs.

Maintain Gutters and Drainage

Even a well-installed roof can suffer when runoff cannot leave the building. Inspect and clean gutters, downspouts, splash blocks, underground drainage connections, and discharge areas. Look for overflow staining, erosion, ponding, loose fasteners, and winter ice patterns.

Protect Reserve Funding

The new roofing system should not signal the end of reserve planning. It resets the clock. The association should continue allocating funds toward inspections, repairs, related drainage work, eventual accessory replacement, and the next major roofing cycle decades down the road.

 

A Large Project Completed Through Steady Execution

The Villas at Five Ponds presented a serious logistical assignment: hundreds of homes, large roof surfaces, multiple streets, two sides of Route 132, active residents, carefully maintained grounds, and a firm expectation that the work would be completed within one year. Lemus Construction met that commitment.

Two dedicated crews maintained steady progress from March through November. Project Manager Wilson coordinated field movement. Amy Wert and Continental Property Management worked with the association and construction team. Residents received weekly updates. Homes and grounds were protected. Cleanup occurred daily. The board evaluated the project over two years before the first roof was opened. By November 2025, the work was complete. No grand mystery. Just planning, enough people, clear communication, and the discipline to keep moving until the final building was finished.

 

Planning a community-wide roof replacement or another major exterior investment for your HOA, condominium, townhome, or active-adult community? Contact Lemus Construction to discuss your property, project schedule, resident communication needs, and long-term roofing plan.

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Martin B.
9 years ago
Response from the owner:Martin, thanks for the rating! We are pleased you had a positive experience.
Judith M.
4 years ago
Response from the owner:Hi Judith, we really appreciate you taking the time to share your rating with us. We look forward to serving you again in the future.
Mafer R.
4 years ago
I strongly recommend and encourage anyone looking for siding and deck replacement to contact Lemus Construction. They did a great job with my siding and provided the right price for the quality and service they offer. Their customer service was beyond professional.
Response from the owner:Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Mikhail S.
4 months ago
Update: Lemus Construction came back today and took care of everything. They replaced the wall panel and installed all new window screens of good quality. The team was professional, polite, and completed the work properly. We appreciate that they followed up and resolved the issue. Everything is now in good condition, and we have no further concerns. Thank you for taking care of it. Original review: We had a very disappointing experience with Lemus Constructions during a roof replacement project in our community. It was clear that the workers lacked experience—things were constantly falling, and they caused multiple damages. They broke our deck (which, to their credit, was later repaired), damaged our house wall, and also damaged the front gutter, which now doesn't divert water properly. Additionally, almost all of our window insect screens were torn. When we raised these issues, we were told that they had warned us to remove or protect everything ourselves. Some screens are at a height we simply can't reach, and they aren't easy to remove. In the end, they made it clear that we, the homeowners, are fully responsible, and they bear no accountability. No compensation was offered, and they refused to engage in further conversation. While they were great at selling their services and getting into our community, the actual work seemed to be done by the cheapest, unskilled labor. Everything that could go wrong, did. I strongly advise avoiding this company—if they damage your property, they will not take responsibility, and the quality is awful.
Response from the owner:Thank you for updating your review, Mikhail. We appreciate the opportunity to work through your concerns and glad we were able to bring everything to a positive resolution. Thank you for your patience throughout the process and for recognizing the efforts of the crew. We appreciate your updated feedback and are happy to hear everything is now in good condition. Original Response: Hi Mikhail, thank you for taking the time to share your concerns. We understand this situation has involved a lot of back and forth specific to your home, and we recognize that construction work can feel disruptive to daily life. We’ve been made aware of your concerns, have had several conversations with your community management team, and continue to discuss possible options and next steps regarding the items brought to our attention. As you stated, residents were notified prior to construction, where possible, due to the nature of roofing debris, winds, and vibration during installation. These notices are standard throughout the roofing industry and were provided to help minimize the risk of incidental damage during the project. We will continue communicating with you while reviewing the additional concerns raised against our pre construction documentation, as well as coordinating with your HOA board members and working within the scope and responsibilities outlined through the community’s contracted agreements and hope to come to a satisfying conclusion for an updated review.
Chris G.
10 years ago
Response from the owner:Thank you for your rating! We appreciate the support.
Scott P.
9 years ago
Response from the owner:Hi Scott, thank you for the rating! Please feel free to call our office if you need anything in the future.
Patty B.
4 years ago
The staff at Lemus was great to work with. I would recommend them. Great communication and very accommodating.
Response from the owner:Hi, Patty. Thanks for taking the time to share your positive experience with our staff. We all truly appreciate it!
Frederman H.
4 years ago
Response from the owner:Thank you for the positive rating, Frederman!
Marsie G.
4 years ago
This is the second time we've had Lemus do work on our house, and we will have them back again. Honest, hard workers that do top quality work.
Response from the owner:Hi Marsie, we are immensely grateful for your kind words! We strive to provide the highest level of service possible. Thank you for your continued loyalty and support.
Marilu S.
4 years ago
Response from the owner:Hi Marilu, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Karen L.
10 months ago
We recently purchased a new home in Voorhees NJ we had Lemus construction do our new roof all new windows and front door and sliding door . We cannot state how pleased we are with our entire job . Extremely pleased with clear communication , timelines as stated beautiful work by the crew as well as very caring & polite workers . An A plus job all around . Thank you Lemus construction it was a pleasure to have you get us started in our new home . Sincere thanks Tom & Karen Leusner
Response from the owner:Thanks for taking the time to share such a thoughtful review Tom and Karen! We truly appreciate your trust in our team and happy to have played a part in building your new home in this exciting new chapter fornyou both. It was a pleasure working with you, and we wish you many great years ahead in your new home!
Bernie O.
1 year ago
Lemus approach to our GLV Roofing Project has been spot on from daily management to workers endurance in exceptional heat, especially on the roofs when the heat registered at 130 degrees. I can verify that my Copperfield neighbors came to the aid of Ken’s roofers and ground help. We refilled Gatorade, lemonade, watermelon, cookies, zucchini loaf and even had a chance to treat all of the ground crew to warm sandwiches of BBQ and salad. The crew is respectful and considerate and they clean up every evening. This is just my message but I am sure so many other folks feel so much the same way.
Response from the owner:Hi Bernie, thank you so much for your kind words. We’re thrilled to hear that you’re satisfied with our work and management on the GLV Roofing Project. It’s great to know the crew’s hard work and endurance didn’t go unnoticed, especially in those extreme heat conditions. We appreciate the community support from Copperfield neighbors—it truly makes a difference for our team. Thanks again for your thoughtful feedback!
Bryan B.
6 years ago
Response from the owner:Hi Bryan, thank you for your feedback! We are glad you enjoyed your experience with us.
Edwin H.
4 years ago
Response from the owner:Edwin! Thank you for the 5 Star Review!
Nick G.
4 years ago
Our continued experiences with the Lemus Construction team have been fantastic. We continue to use them on all of our exterior building envelope projects. Quality work with good communication every time!
Response from the owner:Hi, Nick. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Peter S.
4 years ago
Response from the owner:Hi, Peter. We really appreciate the 5-star rating, and are so glad we could provide you with a positive experience!
Fran H.
1 year ago
We had a disastrous situation by a previous contractor (I'd love to name them but won't) on our commercial roof. We were expecting a full replacement would be needed. Victor met with us on site. We walked the entire roof and he pointed out the problem spots and explained in detail, the work that would be needed to remedy our issues. His estimate was very fair and he was up front about some potential additional work that might be needed that could not be determined at the time of the survey. Those costs came in at a minimum when the work was done. Lemus's professionalism & craftsmanship was incredible from the start of the process to the end. Our issues are completely resolved and we are no longer worried every time it rains!
Response from the owner:Hi Fran, we’re so happy to hear this feedback! From the start, our goal was to provide you with a clear, honest assessment of your commercial roof and create a repair plan that would last. Victor’s walkthrough, pointing out problem spots and explaining the process, is exactly how we strive to keep homeowners and property owners informed every step of the way. We’re proud that our roofing team delivered quality craftsmanship that not only fixed the issues but also brought back your peace of mind. You’ve been a pleasure to work with, and we’re truly grateful for your support and trust in Lemus Construction.
Rosetta K.
4 years ago
Very friendly and helpful customer service. Roofing repair supervisor explained the process and kept me informed with drone pictures. Lemus was on time and completed project earlier than expected. They also left my property in pristine condition. The only indicator they were there was a beautiful new roof and a small Lemus sign. I plan to use Lemus again and recommend them to friends and family. :)
Response from the owner:Hi Rosetta, thank you for taking the time to share your experience with us. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Lisa S.
1 year ago
I can’t say enough good things about Chris, JJ and the contractors who replaced my roof. Chris showed up at 7am to accommodate my work schedule, had a quote to me within a couple of hours and answered any and all questions. JJ was amazing at sharing the progress and issues that were found, took care of remediating everything and finished timely. The area was clean of debris. He pulled the permits for me, worked with my HOA and was available for any question
Response from the owner:We can’t thank you enough for this wonderful review. Chris and JJ always go above and beyond to make sure our homeowners feel supported throughout the entire roofing process. It’s great to hear everything from scheduling to cleanup was handled to your satisfaction and we'll be sure to pass along your good graces to the team. Thanks for choosing Lemus!
Andy M.
9 months ago
I was completely impressed with their professionalism and customer service .
Response from the owner:Thanks, Andy, we truly appreciate your review and love that our customer service team was able to help you to create a professional and positive outcome on your home improvement!
Alex R.
11 months ago
Acabo de remodelar mi casa hicieron un gran trabajo
Response from the owner:Gracias, Alex. Nos alegra saber que quedó satisfecho con el trabajo de remodelación. Fue un placer trabajar en su hogar y agradecemos la confianza que depositó en nuestro equipo.
Many M.
3 years ago
Great contractor! They strive for customer service and quality work!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear our team’s focus on customer service and quality made a difference. It was a pleasure working with you, and we truly appreciate your support!
Osmarly Fabiola Dominguez P.
4 years ago
Excelente servicio, un trabajo impecable y de buena calidad! Recomendado 100%
Response from the owner:Hi, Osmarly. Your feedback is highly appreciated. Thank you so much for the review!
Guerin H.
5 years ago
Servicio profesional
Response from the owner:Hi Guerin, Thank you for your positive feedback! We are at your service.
Patti W.
4 years ago
Response from the owner:Hi, Patti. We really appreciate the rating, and are glad we could provide you with a positive experience!